Refund policy
Swellborn Refund Policy
At Swellborn, we want you to be stoked with your gear. If your order didn’t catch the right wave, we’re here to help make it right.
When We Offer Refunds
We offer full refunds for items that don't meet our quality standards, specifically:
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Incorrect Items: If we sent the wrong size, color, or design.
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Damaged Gear: If your shirt arrived with defects or was damaged during transit.
The Guidelines
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30-Day Window: Refund requests must be submitted within 30 days of your purchase date.
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Condition: Items must be in their original, unwashed, and unworn condition.
How to Start a Return
To get started, drop us a line at support@swellborn.store. Please include:
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Your Order Number.
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A brief description (and a photo, if possible) of the issue.
Important Notes
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Care Instructions: To keep your graphics looking fresh for years to come, please follow the specific washing and care instructions provided with your shirt.
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Policy Updates: This policy may be updated periodically. For the most current version, feel free to reach out to our support team.